![]() To find the current UPS Firmware version via the UPS LCD display: Operating systems: 64-bit Windows 7, 8.1 Pro, Windows 10, Windows 11, Windows Server 2016, Windows Server 2019, Windows Server 2022 The system requirements for the Firmware Upgrade Wizard are as follows: Devices not supported in the current release: SMT750RMJ1U, SMT2200, SMC2200XLI-BR.For example, serial number AS 1036123456 would not be supported. The date code is the first 4 numbers in your serial number. These units are 120V devices built prior to date code 1037. SMX750, SMX1000, and SMX1500 with ID 11 and firmware UPS 02.x or lower.Models with the prefixes SRC, SU, SUA, SUM, SURT, SURTA, SURTD.Note: The Firmware Upgrade Wizard does not support the below Smart-UPS devices: Smart-UPS models with the prefixes CSH, SCL, SMC, SMT, SMTL, SMX, SRT, SRTL, XP, and XU USB support will be re-added to a future version of the Firmware Upgrade Wizard. The serial cable supplied with the UPS must be used. It is recommended to use local connection via Serial cable. IMPORTANT: IT IS NOT RECOMMENDED TO USE LOCAL CONNECTION VIA USB CABLE WITH THE CURRENT VERSION OF THE FIRMWARE UPGRADE WIZARD. Links to download all necessary files can be found at the end of this document. If a previous version of the Firmware Upgrade Wizard or Firmware Images are installed, delete the old version and download the latest revision. ![]() The Firmware Upgrade Wizard is the most universal and preferred method of updating.
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